Mystery Shopping Starter Pack
Look before you leap... into Mystery shop
Successful introduction of Mystery Shopping solutions for your company – that’s what this package offers.
Mystery Shopping is a great tool for measuring and improving sales, and client and employee experience, as well as increasing loyalty levels and reducing turnover.
With our package, we introduce Mystery Shopping in such a way that the future results are realistic, employees are ready to implement innovations, executive management has procedures in place to use results, and so on.
REAL PHOTO/VIDEO FROM LOCATION
RECOMMENDATION FOR QUICK IMPROVEMENT
RESULT OF ALL STORES IN ONE PLACE
24-7 TRACKING
LONG TERM IMPROVEMENT SYSTEM PREPARATION
FINAL REPORT
WHAT YOU GET WITH THIS PACKAGE:
- A detailed analysis of consumer behavior within the store;
- A representation of the actual experience customers have during the purchasing process;
- Creation of professional systems for measuring Customer experience;
- Preparation of mystery shopper assessments (covering both existing customers of the client and competitors);
- 24/7 monitoring of results using MS-SAS professional software;
- Reporting to top management and middle management.
more about the package
Package target
The introduction of the research method of mystery shopping aims to gain a realistic picture of the sales facility. This is a starter package intended for clients who have not used this method before, have done it occasionally/a long time ago, or have done it on their own before.
Benefits
The biggest benefits for clients who introduce the method through this package are: a realistic image at the point of sale, courtesy of sellers, offering additional or complementary products, promotion of loyalty programs, correct issuance of fiscal invoices, no negative effects on employees, etc.