In cooperation with the Belgrade Chamber of Commerce (Serbian Chamber of Commerce), we are organizing a seminar on the topic of Consumer Experience, Metrics and AI Tools 202
AGENDA:
10.30-11.00 Participant registration
11.00-11.15 Opening remarks
11.15-12.00 Changes in consumer habits and experience in 2025
12.00-12.45 Case study of consumer experience in retail and how it is measured ( Mystery Shopping )
12.45-13.00 Refreshment break
13.00-13.45 Using AI in research
13.45-14.15 Questions and answers
Lecturers: Miljan Premović, director and founder of Intelligence Market Research from Belgrade
Biljana Petrović, Key Account Manager for Mystery Shopping in Southeastern Europe, Intelligence Market Research
Please confirm your attendance by email: lidija.mujacic@pks.rs no later than 18. February 2025. years.