Mystery Day is an event that until now, in the organization of our company, was intended exclusively for our mystery customers and those who would like to become one. This year, we will hold a large conference consisting of seminars and workshops, which is intended for existing and future users of mystery shopping .
The event called “Mystery Day Client 2018” is the largest B2B conference in Serbia on the subject of mystery shopping . So far, more than 40 companies, or more than 70 of their representatives, have applied. This event is supported by MSPA (the global umbrella association of mystery shopping professionals).
The conference will be held on September 19, 2018, on the 25th floor of Ušće Tower, starting at 10 a.m. and lasting until 3 p.m.
The first part of the conference will be dedicated to a seminar where trends and differences between mystery shopping research and consumer satisfaction and loyalty research with a focus on big data analytics will be discussed. Also, mystery shopper recruitment and career management systems will be presented. This part of the conference is intended both for decision-makers (owners, directors…) and for professionals who on a daily basis deal with this work of implementing the mystery shopping research program.
In the second part of the conference – workshops, participants will solve case studies in teams, and get acquainted with specific challenges in creating questionnaires and scenarios for future reporting, i.e. application of the knowledge gained through mystery shopping . This section is useful for anyone who is involved in mystery shopping at an operational level or will be doing it in the future.
You can view the event agenda here .
Registration for Mystery Day Client 2018 can be done at this link .
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Registration fee
The price for one applicant from the company is EUR 250.00 plus VAT. The price for two applicants from the company is EUR 200.00 plus VAT per person. The price for three or more registrants is EUR 150.00 plus VAT per person. Payment must be made no later than September 10, 2018. We will contact you for an estimate after registration, and for all other information, call my colleague Vanja Kovačević (vanja@intelligence.rs or 011.2886.106)