Today we are celebrating 11 years of existence on the Serbian market.
Do you know that our small team of a dozen members successfully leads a large team of over 4,000 external associates who annually conduct around 6,500 mystery shopping calls, online purchases and surveys?
The first 5 years were the years of developing the method, spreading knowledge and awareness about mystery shopping – and in research in general in Serbia, we built software that helped us and our clients keep up with the world and global standards, and we became members of the most prestigious associations for research, MSPA and ESOMAR.
For the last six years, we have been completely focused on improvement, where we have changed and improved the software, strengthened it and provided our clients with an even better way of reporting, expanded into new markets and expanded the network of associates and clients.
We continue to solve mysteries through mystery shopping and market research for years to come!
