References and Capacity
We have been improving customer experience in Serbia and the region for more than 10 years. Besides big network of people, that we are really proud of, and the number of realized projects, we are even more proud of how we have built the relationship of trust with our clients.
We have the capacity (huge manpower and technology) to work with Clients up to 1500 stores in Serbia and SEE region. We have experience in managing and establishing consumer experience projects all around the world.
We are very proud of the logos you see below. There is some of our Clients and projects in the past years:
- Petrol stations,
- Real estate,
- Drogerie and Pharmacy,
- Finance and insurance,
- Fashion,
- Automotive,
- Betting,
- FMCG,
- Telecommunications,
- HoReCa,
- Special Retail,
- B2B, etc.
Lukoil, NIS Gazprom, AVIA, Mol, OMV I MPC Holding, Navigator, Ušće Shopping Center, Immo Center I DexyCo, Doming, Roma Company, Djak Sport, Dubravica, Lilly Drogerie, The Body Shop and Porsche Leasing, Uniqa, MFB I Galileo, Converse, Lindex, Max&Co I AK Kompresor, Renault Jeep, Fiat, Hyundai, Nissan, JEEP Admiral Bet, Balkan Bet and Gomex, Metro CC, Univerexport and Wolt – Doordash, ICT Hub аnd Comtrade distribution, Win-Win, Huawei and Hotel Intercontinental Slovenia, Maistra Hotels Croatia, Dufry Srbija and Albo, Rio Tinto, Koumakis. Ebart…
With partners: Porsche Austria Volkswagen, Audi, Seat, Tarket, Philip Morris, Ebart, Novartis, NIVEA, Petrol Ofisi, LC Waikiki, Springfield, Cortefiel, Womens’ Secret…
- MSPA – Mystery Shopping Provider Association,
- The Faculty of Organisational Sciences of the University in Belgrade,
- AISEC,
- Newton Research Europe,
- Service Lab,
- Temidia,
- Forsa,
- Discuss.io,
- SuperScript,
- Schonher Moravčević-Bojnović,
- AHK Germany in Serbia,
- FC Red Star Belgrade,
- World Bank, EBRD, and Tilburg University.
man power
Our most important resource is people, and our clients are our mirror. Our people have implemented hundreds of projects for the largest domestic and foreign companies, developed research and communication software. Over 4,000 people, mostly associates, over 50,000 online panelists and two powerful software are reflected in our reference list of clients and partners.
MSPA & ESOMAR
As reported by Tanjug and shared by Blic, E-Kapija, Poslovno Jutro, and other business portals, membership in MSPA represents a significant recognition for the company’s efforts in developing this methodology and its successful implementation in practice. Therefore, it is now possible to conduct the most precise and sophisticated market research and consumer behavior studies in Serbia, providing the economy with essential insights from both domestic and international markets.
mysteryday
Mystery Day Client, Mystery Day PRO and Mystery Day are mystery shopping theme events organized by professional companies, which are members of MSPA (the most important mystery shopping association in the world). Each of them, in its own way, gathers all those who are interested in this method. The objective is to improve and promote mystery shopping and the job of a mystery shopper.
PANELIST
SUCESSFUL VISITS
ASSOCIATES IN SEE REGION
OUR CLIENTS RATE US
It’s an honor…
FORTUNE 500
We have worked for companies from Fortune 500 both directly and indirectly.
References and CapacityMSPA
MSPA is a supreme association for mystery shopping. Go through our training course and you will get the MSPA certificate
FON
Strategic cooperation with the Faculty of Organisational Sciences of the University in Belgrade.
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