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Case study: How to lose a satisfied customer without keeping them satisfied

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Can a burger be vegan? Miljan Premović speaks for RTS

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About the brand of Serbia in the 21st century. century; Miljan Premović speaks for RTS

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Intelligence at the Xperience25 conference

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Branding Serbia: where are we today? Miljan Premović writes for Forbes

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Is Google rating enough to know what customers think?

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Three big redesigns – and three big mistakes

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