{"id":13316,"date":"2019-09-24T10:49:20","date_gmt":"2019-09-24T08:49:20","guid":{"rendered":"https:\/\/intelligence.rs\/where-consumers-get-the-best-and-where-the-worst-service-in-serbia\/"},"modified":"2019-09-24T10:49:20","modified_gmt":"2019-09-24T08:49:20","slug":"where-consumers-get-the-best-and-where-the-worst-service-in-serbia","status":"publish","type":"post","link":"https:\/\/intelligence.rs\/en\/where-consumers-get-the-best-and-where-the-worst-service-in-serbia\/","title":{"rendered":"Where consumers get the best and where the worst service in Serbia"},"content":{"rendered":"<p>We conducted research on where consumers receive the best and worst service in Serbia. We used the most objective method of measurement &#8211; <em><a href=\"\/mystery-shopping\/\" target=\"_blank\" rel=\"noopener noreferrer\">mystery shopping<\/a><\/em> . In August and September 2019, we checked six market sectors in over 800 assessments in the largest cities:   <\/p>\n<ul>\n<li>consumer goods (FMCG),<\/li>\n<li>banks,<\/li>\n<li>bakeries,<\/li>\n<li>technique,<\/li>\n<li>fashion retail and<\/li>\n<li>cafes.<\/li>\n<\/ul>\n<p style=\"text-align: center;\"><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-5754 size-full\" src=\"http:\/\/intelligence.rs\/wp-content\/uploads\/16.jpg\" alt=\"\" width=\"1024\" height=\"683\"><br \/>\n<em>Intelligence work in progress<\/em><\/p>\n<h4><strong>A total of 50 largest companies in those sectors participated in the research. We will announce the results soon.   <\/strong><\/h4>\n","protected":false},"excerpt":{"rendered":"<p>We conducted research on where consumers receive the best and worst service in Serbia. We used the most objective method of measurement &#8211; mystery shopping . In August and September 2019, we checked six market sectors in over 800 assessments in the largest cities: consumer goods (FMCG), banks, bakeries, technique, fashion retail and cafes. Intelligence<\/p>\n","protected":false},"author":7,"featured_media":10637,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[211],"tags":[],"class_list":["post-13316","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-market-news-intelligence"],"_links":{"self":[{"href":"https:\/\/intelligence.rs\/en\/wp-json\/wp\/v2\/posts\/13316","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/intelligence.rs\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/intelligence.rs\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/intelligence.rs\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/intelligence.rs\/en\/wp-json\/wp\/v2\/comments?post=13316"}],"version-history":[{"count":0,"href":"https:\/\/intelligence.rs\/en\/wp-json\/wp\/v2\/posts\/13316\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/intelligence.rs\/en\/wp-json\/wp\/v2\/media\/10637"}],"wp:attachment":[{"href":"https:\/\/intelligence.rs\/en\/wp-json\/wp\/v2\/media?parent=13316"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/intelligence.rs\/en\/wp-json\/wp\/v2\/categories?post=13316"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/intelligence.rs\/en\/wp-json\/wp\/v2\/tags?post=13316"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}