{"id":13225,"date":"2024-12-02T11:16:23","date_gmt":"2024-12-02T10:16:23","guid":{"rendered":"https:\/\/intelligence.rs\/case-study-how-to-lose-a-satisfied-customer-without-keeping-them-satisfied\/"},"modified":"2024-12-02T11:16:23","modified_gmt":"2024-12-02T10:16:23","slug":"case-study-how-to-lose-a-satisfied-customer-without-keeping-them-satisfied","status":"publish","type":"post","link":"https:\/\/intelligence.rs\/en\/case-study-how-to-lose-a-satisfied-customer-without-keeping-them-satisfied\/","title":{"rendered":"Case study: How to lose a satisfied customer without keeping them satisfied"},"content":{"rendered":"<div id='gallery-1' class='gallery galleryid-13225 gallery-columns-1 gallery-size-large'><figure class='gallery-item'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/intelligence.rs\/en\/case-study-how-to-lose-a-satisfied-customer-without-keeping-them-satisfied\/1-2\/'><img fetchpriority=\"high\" decoding=\"async\" width=\"896\" height=\"672\" 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